Cookie Policy
Last Updated: 25/06/2026
1. Who We Are
This Cookie Policy is published by Mint Australia Pty Ltd (ACN 634 104 895) trading as Mint Payments (“Mint Payments”, “we”, “us”, “our”). We operate the website www.mintpayments.com and the merchant portal at app.mintpayments.com (“our Site and Portal”).
2. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites remember information about your visit — such as your preferences or whether you are logged in — and allow us to improve your experience.
Cookies can be:
- Session cookies — temporary, deleted when you close your browser.
- Persistent cookies — remain on your device until they expire or you delete them.
- First-party cookies — set by Mint Payments on our own domain.
- Third-party cookies — set by external services (e.g. Google, HubSpot) that we use to operate our site.
3. Types Of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the website and portal to function correctly. They enable core features such as logging in, maintaining your session, and remembering your cookie preferences. These cookies do not store personally identifiable information and cannot be switched off.
3.2 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting aggregated, anonymous information about pages visited, time spent on site, and traffic sources. We use this data to improve our website. These cookies are only set with your consent.
We use Google Analytics 4 (operated by Google LLC) for this purpose.
3.3 Marketing Cookies
Marketing cookies allow us to track visitors across our website and measure the effectiveness of our marketing campaigns. They are used by our CRM and marketing platform (HubSpot) and by Google Ads to record conversions and, where applicable, to show you relevant advertising. These cookies are only set with your consent.
3.4 Functional Cookies
Functional cookies enhance the features available on our website. We use one functional cookie to identify you as a returning visitor within our live chat widget (HubSpot), enabling conversation continuity. This cookie is only set with your consent.
4. Cookies We Use
The complete list of cookies used across our website and portal is set out in the Cookie Register below. For each cookie we have documented the provider, purpose, duration, party type, and the lawfulness basis for its use.
Cookie categories used on our site:
- Strictly Necessary — always active
- Analytics/Statistics
- Marketing
- Functional
| # | Cookie Name | Provider | Category | Purpose | Duration | Party | Lawfulness Basis |
|---|---|---|---|---|---|---|---|
| 1 | __hs_opt_out | HubSpot | Strictly Necessary | Stores the visitor’s cookie consent opt-out choice for HubSpot cookies. | 13 months | First-party | Strictly Necessary |
| 2 | __hs_cookie_cat_pref | HubSpot | Strictly Necessary | Stores granular cookie category preferences set in the HubSpot consent banner. | 13 months | First-party | Strictly Necessary |
| 3 | hs_ab_test | HubSpot | Strictly Necessary | Used by HubSpot to run A/B tests on page content (functional parity). | Session | First-party | Strictly Necessary |
| 4 | [session token] | Mint Payments | Strictly Necessary | Authentication session cookie for the Mint Payments merchant portal. Maintains your logged-in state. | Session | First-party | Strictly Necessary |
| 5 | CookieConsent | Cookiebot | Strictly Necessary | Stores the user’s cookie consent state for the current domain as set via the Cookiebot consent banner. Required to remember consent choices between visits. | 1 year | First-party | Strictly Necessary |
| 6 | cookietest | Mint Payments | Strictly Necessary | Temporary session cookie used to verify whether the visitor’s browser supports cookies and has accepted the Cookiebot consent banner. | Session | First-party | Strictly Necessary |
| 7 | __cf_bm | Cloudflare (via HubSpot service domains) | Strictly Necessary | Cloudflare Bot Management cookie used to distinguish between human visitors and automated bots on pages served via HubSpot infrastructure. | 1 day | Third-party | Strictly Necessary |
| 8 | _GRECAPTCHA | Strictly Necessary | Google reCAPTCHA cookie used to distinguish between human visitors and automated bots. Set when contact forms are loaded on the website. | 180 days | Third-party | Strictly Necessary | |
| 9 | rc::a / rc::b / rc::c / rc::d-15# / rc::f | Google reCAPTCHA | Strictly Necessary | HTML local storage objects used by Google reCAPTCHA to distinguish human visitors from automated bots when contact forms are submitted. | Session / Persistent | Third-party | Strictly Necessary |
| 10 | messagesUtk | HubSpot | Functional | Identifies a visitor across sessions for the HubSpot live chat widget, enabling conversation continuity. | 13 months | First-party | Functional / Consent |
| 11 | pll_language | Mint Payments | Functional | Stores the visitor’s preferred language and sets the display language accordingly across the website. | 1 year | First-party | Functional / Consent |
| 12 | _ga | Google Analytics 4 | Analytics | Assigns a unique Client ID to distinguish individual users. Used to calculate visits, sessions, and traffic sources. | 2 years | First-party | Consent |
| 13 | _ga_69CDV744ES | Google Analytics 4 | Analytics | GA4 property-specific cookie that persists session state and counts page views for property G-69CDV744ES. | 2 years | First-party | Consent |
| 14 | _gid | Google Analytics 4 | Analytics | Stores and counts page views for the current 24-hour window; distinguishes users within a day. | 24 hours | First-party | Consent |
| 15 | _gat | Google Analytics 4 | Analytics | Used by Google to throttle analytics request rate; limits data collection to avoid server overload. | 1 minute | First-party | Consent |
| 16 | hs-cta-interactions#cta | HubSpot | Analytics | Stores data on visitor interactions with HubSpot Call-To-Action (CTA) elements, including pages visited and visit count, to support website analytics and performance tracking. Uses browser IndexedDB storage. | Persistent | First-party | Consent |
| 17 | __hstc | HubSpot | Marketing | Main HubSpot tracking cookie. Stores a unique visitor ID, initial visit timestamp, last visit, session count, and browse history to power CRM lead attribution. | 180 days | First-party | Consent |
| 18 | hubspotutk | HubSpot | Marketing | Unique visitor token submitted with HubSpot form submissions for CRM lead deduplication. | 180 days | First-party | Consent |
| 19 | __hssc | HubSpot | Marketing | Tracks session activity (pages viewed, time) for HubSpot analytics and identifies whether cookie data needs to be updated in the visitor’s browser. | 1 day | First-party | Consent |
| 20 | __hssrc | HubSpot | Marketing | Set when the browser is reopened; detects the start of a new browser session for HubSpot tracking. | Session | First-party | Consent |
| 21 | _gcl_au | Google Ads | Marketing | Google Ads Conversion Linker. Stores and reads conversion information from Google Ads campaigns and links ad clicks to on-site actions. | 90 days | First-party | Consent |
| 22 | __ptq.gif | HubSpot | Marketing | HubSpot tracking pixel that sends data about the visitor’s device and behaviour to HubSpot, enabling cross-device and cross-channel marketing attribution. | Session | Third-party | Consent |
5. Managing Your Cookie Preferences
When you first visit our website, you will be presented with a cookie consent banner. You can choose to accept all cookies, reject non-essential cookies, or manage your preferences by category.
You can also change your preferences at any time by clicking the “Manage Cookie Settings” link at the top of this page.
In addition, most browsers allow you to:
- Block all cookies or specific types of cookies.
- Delete cookies already stored on your device.
- Receive notifications when a cookie is being set.
Please note that blocking strictly necessary cookies will prevent parts of the website and portal from functioning correctly. For guidance on managing cookies in your browser, visit www.allaboutcookies.org.
6. Your Privacy Rights
Depending on your location, you may have rights in relation to personal data collected through cookies, including rights of access, rectification, erasure, and objection. For more information on how we handle personal data and how to exercise your rights, please see our Privacy Policy.
If you are located in the EU, UK, or Australia, you have the right to withdraw consent for non-essential cookies at any time by updating your Cookie Settings.
7. Changes To This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or applicable regulations. The “Last Updated” date at the top of this page will indicate when changes were made. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions about our use of cookies, please contact us:
Mint Australia Pty Ltd | Privacy & Compliance Team
Email: privacy@mintpayments.com
Website: www.mintpayments.com
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au, or with your local data protection authority if you are located in the EU or UK.